Politique d’expédition

Igcine ukubuyekezwa: Okthoba 22, 2026

Siyabonga ngokuthenga ku Mixly . Le nqubomgomo ichaza ukuthi silithumela kanjani i-oda lakho, libiza malini, nokuthi kwenzekani ngemva kokuthenga kwakho.

Ukucutshungulwa kwe-oda

Ngaphandle kwalapho kushiwo ngenye indlela kuwebhusayithi yethu, ama-oda acutshungulwa phakathi 1 business day (ngaphandle kwamaholide).pm. amaholide angase aqale ngosuku lwebhizinisi olulandelayo.

Ama-oda afakwe ngemva kuka-12 p.m., izimpelaviki, noma amaholide angase aqale ukucutshungulwa ngosuku lwebhizinisi olulandelayo.

Uzothola i-imeyili yokuqinisekisa ukulandelwa lapho i-oda lakho lithunyelwa, uma indlela yokuthumela ivuma.

Izindlela zokuhambisa kanye nezikhathi ezilinganiselwek_LS_Ukuthumela_9 aboniswa ekuphumeni. Izikhathi zokuthumela ziyizilinganiso, akuzona iziqinisekiso, futhi ziqala lapho i-oda lakho lithunyelwa. Zingase zithintwe ukubambezeleka kwenkampani yenethiwekhi, izimo zezulu noma ezinye izehlakalo ezingaphezu kwamandla ethu.

Izindlela zokuthumela ezitholakalayo nezikhathi zokuthumela ezilinganiselwe ziboniswa ekuphumeni. Izikhathi zokuthumela ziyizilinganiso, akuzona iziqinisekiso, futhi ziqala lapho i-oda lakho lithunyelwa. Bangase bathintwe ukubambezeleka kwenkampani yenethiwekhi, izimo zezulu noma ezinye izehlakalo ezingaphezu kwamandla ethu.

Izindleko zokuthumela

Izindleko zokuthumela zibalwa ekuphumeni ngokusekelwe endaweni oya kuyo, isisindo se-oda nendlela yokuthumela ekhethiwe. Ukuthunyelwa kwamahhala okujwayelekile kungase kutholakale kuma-oda athile njengoba kukhonjisiwe ekuphumeni.

Izinkokhelo Zase-UK, Izintela Nezinye Izinkokhiso

Ngama-oda athunyelwa e-United Kingdom, izintela, intela yempahla nezindleko zokungenisa zingasebenza. Uma kufanele, lezi zimali zizobalwa futhi ziqoqwe ngesikhathi sokukhokha. Uma izintela noma intela yempahla ikhokhiswa ekuphumeni, izoboniswa ngaphambi kokufaka i-oda lakho. Uma lezi zindleko zingaqoqwa ekuphumeni, zingase zikhokhelwe ngaphambi noma ngesikhathi sokulethwa, futhi ziyisibopho sekhasimende ngaphandle kwalapho kushiwo ngenye indlela.

Kwezinye izimo, izindleko ezengeziwe zokungenisa, intela yempahla, i-VAT, izimali zokuthengisa noma izindleko zokuphatha inkampani yenethiwekhi zingadingeka lapho i-oda lakho lifika e-UK. Lezi zindleko zinqunywa iziphathimandla zentela yase-UK kanye/noma inkampani yenethiwekhi, futhi ziyisibopho sekhasimende, ngaphandle uma sisho ngokucacile lapho sikhokha ukuthi imisebenzi nezintela zikhokhwa kusengaphambili.

Ukucubungula kweCustoms nakho kungase kuthinte izikhathi zokuthumela. Sincoma ukuthi uhlole imithetho yendawo ngaphambi kokufaka i-oda.

Izintela, izintela nezinye izinkokhiso ezisebenza e-European Union

Ama-oda athunyelwa emazweni angaphakathi kwe-European Union angase akhonjelwe i-VAT, intela yempahla, izintela zokungenisa, kanye nezinkokhelo zenkampani yenethiwekhi noma zokuphatha. Uma kusebenza, izintela ezisebenzayo, imisebenzi nezindleko zokungenisa zizobalwa futhi ziboniswe ekuphumeni ngaphambi kokufaka i-oda lakho. Uma lezi zindleko zingaqoqwa ngesikhathi sokukhokha, zingase zikhokhelwe ngaphambi noma ngesikhathi sokulethwa futhi ziyisibopho sekhasimende, ngaphandle uma kuboniswe ngenye indlela.

Uma kuboniswa ekuphumeni ukuthi imisebenzi nezintela zikhokhwa kusengaphambili, i-oda lakho lizothunyelwa lezo zindleko zikhokhelwe kusengaphambili, futhi akufanele ucelwe ukuthi ukhokhe izindleko ezengeziwe zokungenisa lapho ukulethwa. Uma kungaboniswa ekuphumeni ukuthi imisebenzi nezintela zikhokhwa kusengaphambili, kungase kudingeke ukuthi ukhokhe i-VAT, intela yempahla, izintela zokungenisa, izimali zokudayisa noma izindleko zokuphatha inkampani yenethiwekhi ngaphambi noma ngesikhathi sokulethwa.

Izindleko zokungenisa zinqunywa iziphathimandla ze-EU kanye/noma inkampani yenethiwekhi. Zingase zihluke kuye ngezwe indawo oya kuyo, ukuhlukaniswa komkhiqizo, inani lomkhiqizo, izwe lendabuko kanye nendlela yokuthumela. Ukucutshungulwa kwezinto ngokwezifiso kungase futhi kuthinte izikhathi zokuthumela.

Ukulandelelwa Kwe-oda

Uma i-oda lakho selithunyelwe, sizokuthumelela isiqinisekiso nge-imeyili esifaka inombolo yokulandelela kanye nesixhumanisi, uma kusebenza. Sicela uqaphele ukuthi kungase kuthathe isikhathi ukuze ulwazi lokulandelela lubuyekezwe ngemva kokuluthola.

Shipping Destination

Okwamanje sithumela ezindaweni ezilandelayo: i-Austria, i-Belgium, i-Bulgaria, i-Croatia, i-Cyprus, i-Czechia, i-Denmark, i-Estonia, i-Finland, i-France, i-Germany, i-Greece, i-Hungary, i-Ireland, i-Italy, i-Latvia, i-Lithuania, i-Luxembourg, i-Malta, i-Netherlands, i-Poland, i-Portugal, i-Romania, i-Slovakia, i-Slovenia, i-Spain, i-Sweden, and i-United States.

Ama-oda wamazwe ngamazwe angase akhonjelwe ukukhokhiswa intela, izintela zokungenisa, izinkokhelo nokubambezeleka kwempahla. Noma yiziphi izinkokhelo ezisebenzayo eziqoqwe ekuphumeni zizoboniswa ngaphambi kokuthi uqedele ukuthenga kwakho.

Ukunemba Kwekheli

Sicela uqinisekise ikheli lakho lokuthumela ekuphumeni. Thintana nathi ngokushesha uma udinga ukukulungisa.

Amaphakheji alahlekile, alimele noma abambezelekile

Uma i-oda lakho lilahlekile, lilimele noma libambezelekile, xhumana nathi futhi sizokusiza ukubhekana nesithwali.

Oda izinguquko nokukhansela

Ungathanda ukushintsha noma ukukhansela i-oda lakho? Xhumana nathi ngokushesha ngangokunokwenzeka. Singakwazi ukwamukela izinguquko ngaphambi kokuthi i-oda lakho lithunyelwe, kodwa uma selidlulile ngeke sikwazi ukulishintsha. Izimbuyiselo zama-oda akhanseliwe noma abambezelekile zizokhishwa ngokushesha endleleni yokukhokha yokuqala, noma nini lapho kunokwenzeka.